Shipping Policies
WHEN WILL MY ORDER SHIP?
First, thanks for your order.
The majority of orders are processed within 24 hours (yay)! However, we ask that you allow up to 4 business days for processing during peak times such as holidays. Please note that we’re not able to ship orders on weekends or federally observed holidays.
FREE SHIPPING ON ORDERS $50+
Free shipping is available on orders over $50 within the United States. All of our Standard Shipping orders have an estimated delivery of 2-9 days from time of order.
NOTE : The final total must be $50 after promos, discounts, etc to be eligible for free shipping.
*FREE shipping is not available for locations outside of the continental United States and AK & HI. Orders shipping to U.S. territories and overseas U.S. military bases will be serviced by standard United States Postal Service rates (calculated at checkout).
EXPEDITED SHIPPING
Our “Expedited Shipping” option is the best way to ensure you receive your order as soon as possible. Please note that we’re not able to ship orders on weekends or federally observed holidays. This option may also not be available during sale periods or holidays.
VIVA LA VIBE SUBSCRIPTIONS
Get free shipping on all subscriptions with a total over $50 (per subscription shipment) where the shipping address is in the United States. For international orders, please see below information.
INTERNATIONAL SHIPPING
We currently offer shipping to Canada and hope to open in additional international markets very soon. IMPORTANT NOTE: International orders are non-refundable and we will not cover the costs of any lost, misplaced, damaged or stolen packages that ship outside of the USA.
Viva La Vibe will not assume the responsibility of paying any additional customs fees that are incurred after payment is made on our website (www.vivalavibe.com). Any fees due at customs will be the sole responsibility of the recipient. This policy also covers the refusal or abandonment of packages at customs.
For and questions about international orders and/or express shipping options, please email us at hello@vivalavibe.com
Thank you!